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Privacy Notice

Effective Date: January 1, 2026

Last Updated: June 4, 2026

 

United Way of Northwest Connecticut (“United Way,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, events, programs, donations, volunteer activities, and other interactions.

 

This Privacy Policy explains how we collect, use, protect, and share your information.

 

Information We Collect

 

We may collect personal information that you voluntarily provide, including:

  • Name
  • Mailing address
  • Email address
  • Telephone number
  • Employer information
  • Donation and pledge information
  • Volunteer registration information
  • Event registration information
  • Information submitted through forms, surveys, grant applications, or other website interactions

 

We may also automatically collect certain technical information when you visit our website, including:

 

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring websites
  • Website usage data collected through cookies and analytics tools

 

How We Use Your Information

 

We use your information to:

 

  • Process donations and acknowledgments
  • Respond to inquiries and requests
  • Register volunteers and event participants
  • Administer programs and services
  • Communicate about community initiatives, fundraising campaigns, events, and volunteer opportunities
  • Send newsletters and organizational updates
  • Improve our website, services, and user experience
  • Meet legal, accounting, and reporting obligations

 

Donor Privacy

 

United Way of Northwest Connecticut does not sell, rent, trade, or share donor lists with third parties for marketing purposes.

 

Donor information is used solely for:

 

  • Processing contributions
  • Providing tax receipts
  • Donor recognition (unless anonymity is requested)
  • Stewardship and fundraising communications

 

Donors may request to remain anonymous at any time.

 

Email Communications

 

If you subscribe to our newsletter or provide your email address, we may send updates about programs, events, campaigns, volunteer opportunities, and organizational news.

 

Sharing of Information

 

We do not sell or rent personal information.

 

We may share information with trusted third-party service providers who assist us with:

 

  • Donation processing
  • Email communications
  • Website hosting
  • Data management
  • Event registration
  • Financial auditing and accounting

 

These service providers are authorized to use personal information only as necessary to perform services on our behalf.

 

We may also disclose information when required by law, court order, or governmental request.

 

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Online Donations

 

Online donations may be processed through secure third-party payment processors. Credit card information is transmitted securely and is not stored on United Way of Northwest Connecticut servers.

 

Donor information provided during online transactions is used solely for donation processing, receipt generation, and donor stewardship.

 

Cookies and Analytics

 

Our website may use cookies and similar technologies to:

 

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience
  • Measure marketing effectiveness

 

You may disable cookies through your browser settings; however, some website features may not function properly.

 

We may use services such as Google Analytics to better understand website usage patterns.

 

Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

 

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

Third-Party Links

 

Our website may contain links to external websites. United Way of Northwest Connecticut is not responsible for the privacy practices or content of third-party websites.

 

We encourage visitors to review the privacy policies of any external websites they visit.

 

Your Rights

 

You may request to:

 

  • Review the personal information we maintain about you
  • Correct inaccurate information
  • Update your contact information
  • Request deletion of personal information when legally permissible
  • Opt out of future communications

 

To make a request, please contact us using the information below.

 

Children’s Privacy

 

Our website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

California Privacy Rights (CalOPPA)

 

United Way of Northwest Connecticut does not currently respond to browser “Do Not Track” (DNT) signals. Because there is no industry-wide standard for recognizing or honoring DNT requests, our website may continue to collect information as described in this Privacy Policy even when a DNT signal is received.

 

Users may manage cookie preferences through their browser settings.

 

Contact Information

 

United Way of Northwest Connecticut, Inc.

P.O. Box 399
Torrington, CT 06790

Phone: 860-489-4131

Email: info@northwestunitedway.org

Website: www.northwestunitedway.org

 

If you believe we are not complying with this Privacy Policy or have questions about our privacy practices, please contact us using the information above.